Privacy & Security

365bd Privacy Policy — How We Protect Your Information

Your privacy is our top priority at 365bd. This policy provides a full explanation of how your data is collected, stored, and protected.

Last updated: January 2026 Applies to: All 365bd members and visitors
256-bit
SSL Encryption
0%
Sale of data to third parties
24/7
Security Monitoring
GDPR
In line with international standards

Our commitment: 365bd never sells or shares your personal data with third parties. Protecting your privacy is a core principle of how we operate.

1 Introduction

365bd ("we", "us", "the Company") operates a trusted online gaming platform for members in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information — that is, any information that can be used to identify you.

By using the 365bd.biz website or mobile app, you agree to this Privacy Policy. We follow GDPR principles and international data protection standards. Our goal is to give you a platform where you can enjoy your gaming with complete peace of mind, knowing your data is in safe hands.

If you have any questions about this policy, our support team is always ready to help.

2 What Data We Collect

365bd may collect the following types of information from you:

2.1 Identity Information

  • Full name and date of birth
  • National ID (NID) or passport number
  • Mobile Number & Email Address
  • Current Residential Address
  • Copy of photo ID (for KYC verification)

2.2 Financial Information

  • BKash, Nagad, or Rocket account number (for transactions only)
  • Deposit and withdrawal history
  • Crypto wallet address (if applicable)

2.3 Practical Information

  • Gaming History & Activity Logs
  • Time and duration of your visits to the website
  • Device type, operating system, and browser information
  • IP address and geographic location (city level)
Data Type Purpose Required?
Name & Contact Details Account Creation & Support Yes
NID / Passport KYC verification and fraud prevention Yes (for withdrawals)
Payment Information Deposit and withdrawal processing Yes
Device & IP Information Security & Fraud Detection Automatic
Gaming History Responsible Gaming Monitoring Automatic

3 How We Collect Your Data

365bd collects your information in the following ways:

  • Directly from you: Through registration forms, KYC uploads, payment forms, and support chat
  • Automatically: Through cookies, log files, and web beacon technology as you browse the site
  • From third-party verifiers: From identity verification services to complete KYC
  • From Payment Processor: Limited data from payment gateways to process and confirm transactions

We never collect data from social media without your consent.

4 Use of Data

365bd uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.

4.1 Service Delivery

  • To create, manage, and verify your account
  • To process deposits and withdrawals
  • To provide uninterrupted gaming services
  • To manage bonuses and promotions

4.2 Security & Compliance

  • To detect and prevent fraud, money laundering, and illegal activity
  • To comply with KYC and AML (Anti-Money Laundering) regulations
  • To prevent the creation of multiple accounts
  • To monitor responsible gaming

4.3 Communication

  • To send important account-related notifications
  • To notify you of new bonuses and promotions (only with your consent)
  • To provide customer support

4.4 Service Improvement

  • To analyze website and app performance
  • To improve user experience
  • To plan new features and services

5 Data Sharing & Disclosure

365bd does not sell your personal data. However, limited information may be shared in the following specific circumstances:

  • Payment Processors: Necessary information shared with bKash, Nagad, etc. to process transactions
  • KYC Service Providers: With registered services for identity verification
  • Game provider: Limited data necessary for game operation
  • Legal Obligations: Upon court order or lawful request from a government authority
  • Company Restructuring: With a new owner in the event of a merger or acquisition

Confirm: All third parties we work with are bound by strict confidentiality agreements. They may only use your information for the specific purpose it was shared.

6 Security Measures

365bd uses industry-leading technology to protect your data. Our security framework operates on multiple layers:

  • 256-bit SSL/TLS Encryption: All data transmissions are encrypted
  • Two-factor authentication (2FA): An added layer of security at login
  • Firewall & DDoS Protection: To prevent unauthorized access
  • Secure Data Centers: Data stored on ISO 27001 certified servers
  • Regular security audits: Audited by third-party experts
  • Staff Training: All staff are trained on privacy policy

Your password is stored in hashed format. No 365bd employee can ever view your password.

7 Cookie Policy

365bd uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

7.1 Types of Cookies

  • Essential Cookies: To maintain login sessions — these cannot be disabled
  • Functional Cookies: To remember your preferences (language, theme, etc.)
  • Analytical Cookies: For site usage analytics — with your consent
  • Marketing Cookies: To show relevant ads — only with your consent

Non-essential cookies can be disabled through your browser settings. However, this may limit some features of the site.

8 Data Retention Period

We retain your data only for as long as necessary:

  • Account Information: While your account is active + 5 years after closure (as required by law)
  • Transaction Records: 7 years (as required by financial regulations)
  • KYC Documents: 5 years (in accordance with AML regulations)
  • Support Records: 3 Years
  • Log File: 90 Days

Once the retention period expires, your data is securely deleted or anonymized.

9 Your Privacy Rights

365bd gives you full control over your data. You have the following rights:

👁️
Right to Access
Right to know what information we hold about you
✏️
Right to Rectification
The right to correct inaccurate or outdated information
🗑️
Right to Erasure
The right to request deletion of your data unless we are legally required to retain it
🚫
Right to Restrict Processing
Right to object to the use of your data for specific purposes
📦
Right to Portability
Right to access a copy of your data and to data portability
📧
Right to Opt Out of Marketing
Right to unsubscribe from marketing emails/SMS

To exercise these rights Help Center or contact us at support@365bd.biz. We will respond within 30 days.

10 Data of Minors

365bd is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's data has been submitted, we will delete it immediately and close the associated account.

If you believe your child is using our platform, please contact us immediately.

11 International Data Transfers

Our servers and partners may be located in different countries. For any cross-border data transfers, we ensure that equivalent privacy protections are in place at the destination. We use GDPR Standard Contractual Clauses for such transfers.

12 Policy Changes

365bd may update this Privacy Policy as needed. For significant changes, you will be notified by email or via an in-platform notification. If you do not agree to the revised policy, you always have the option to close your account.

The "Last Updated" date at the top of this page is always current. Please check back regularly.

13 Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team:

  • Email: support@365bd.biz
  • Live Chat: Available 24/7 — Help Center
  • Response Time: Typically within 2–24 hours

We take your privacy rights seriously. Raise any concern and we'll address it promptly and effectively.

Our 6 Commitments to Protecting Your Data

365bd's privacy policy isn't just words on paper — it's put into practice

🔐
End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — virtually impossible for hackers to break.

🚫
No Data Sales

365bd never sells your personal data — including to advertisers.

🕵️
Fraud Detection

Our automated system monitors for suspicious activity 24/7. Your account is protected around the clock.

🎛️
Your Controls

You have full control over what information you share and which notifications you receive — manage it all from your account settings.

📋
Transparent Policy

What data we hold, why we hold it, and how long we keep it — all clearly stated on this page. No hidden policies.

Fast Response

We respond to all privacy-related requests within 24 hours. Your rights are our priority.

🔒

Your Data Is Safe — Get Started Now

Your privacy is fully protected at 365bd. Register with confidence and enjoy the best gaming experience in Bangladesh.

SSL Secured No Data Sales 18+ Only
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