365bd Terms & Conditions — Complete Guide to Using the Platform

1 Introduction

These terms and conditions ("Terms") constitute a legal agreement between 365bd ("we", "us") and users of the 365bd platform ("you", "member"). These Terms apply automatically whenever you use our services through the 365bd.biz website, mobile app, or any other channel.

365bd operates an online gaming and Sports Betting platform for members in Bangladesh. Our goal is to provide a safe, transparent, and responsible gaming environment where members can enjoy entertainment with confidence.

These terms and conditions are written in Bengali so all Bangladeshi members can easily understand them. If you still have questions, please reach out to our support team.

2 Eligibility & Registration

2.1 Age Requirement

You must be 18 years of age or older to register and play on 365bd. We strictly prohibit access by minors. If a member is found to have opened an account while under 18, the account will be immediately closed and all deposited funds will be forfeited.

2.2 Registration Requirements

• Each individual may register only one account
• Accurate and complete information must be provided at the time of registration
• A valid mobile number and email address are required
• A copy of your NID or passport may be required for identity verification
• Registration is not permitted from countries where 365bd services are restricted

2.3 Identity Verification (KYC)

365bd conducts its KYC (Know Your Customer) process in line with international standards. KYC verification is required to make withdrawals or process transactions above a certain threshold. Accepted documents include: National ID (NID), passport, or driving licence.

3 Account Management

3.1 Account Security

It is your responsibility to keep your account password and login details strictly confidential. 365bd will never ask for your password over the phone or via chat. If you suspect that someone else has accessed your account, change your password immediately and notify support.

3.2 Multiple Accounts Prohibited

If a member creates multiple accounts, all associated accounts will be closed. Multiple accounts detected under the same address, phone number, payment method, or device will be actioned accordingly.

3.3 Updating Account Information

If any of the details you provided at registration change, please notify our support team promptly. 365bd is not responsible for payment delays or account issues arising from inaccurate or outdated information.

4 Deposits & Withdrawals

4.1 Deposit Rules

• Minimum deposit amount: ৳200
• Maximum single deposit: determined by account tier
• Accepted payment methods: bKash, Nagad, Rocket, DBBL Nexus, USDT
• Only payment methods registered in your own name may be used
• Deposits from third-party payment accounts are not permitted

4.2 Withdrawal Policy

• Minimum withdrawal amount: ৳500
• Withdrawal requests may take 1–24 hours to process
• Withdrawals above a specified limit are not possible without KYC verification
• Withdrawals can only be made via the same method used for the deposit (for security purposes)
• Withdrawals may be temporarily suspended in cases of suspicious activity

5 Bonuses & Promotions

5.1 General Bonus Terms

365bd offers a variety of bonuses — Welcome Bonus, Deposit Bonus, Cashback, Free Spins, and VIP Rewards. Each bonus has its own specific terms, detailed on the bonus page.

5.2 Wagering Requirements

• A wagering requirement must be met before any bonus can be withdrawn
• Each bonus has its own wagering multiplier (typically 5x to 30x)
• Slot games: counted as 100% wagering
• Table Games (Roulette, Blackjack): counted at 50%
• Live Casino: may contribute 20–50% (subject to bonus terms)

5.3 Bonus Abuse

Any attempt to abuse the bonus system — including arbitrage, bonus hunting, or claiming bonuses across multiple accounts — is strictly prohibited. If detected, the bonus will be voided and the account may be closed.

6 Gaming Rules

6.1 Fair Play

All games on 365bd are powered by internationally certified Provably Fair or RNG (Random Number Generator) technology. Every game result is entirely independent and not influenced by previous outcomes.

6.2 Betting Limits

Each game has minimum and maximum bet limits. Limits on live games may vary. VIP members are eligible for higher betting limits.

6.3 Disputed Results

Any dispute regarding a game result must be reported to support within 24 hours. The matter will be resolved by reviewing server logs. Bets on incomplete rounds due to technical issues will be refunded.

7 Prohibited Activities

The following activities are strictly prohibited on 365bd:

• Operating an account on behalf of a minor or playing games for them
• Creating multiple accounts or using another person's account
• Attempting to abuse the bonus system or commit fraud
• Accessing the platform through hacking, viruses, or malicious software
• Attempting unauthorized access to another member's account
• Attempting to manipulate game outcomes
• Money laundering or transactions involving illegal funds
• Impersonating 365bd staff

8 Responsible Gaming

365bd firmly believes that gaming is for entertainment, not addiction. We provide the following responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly limits
• Session Limit: Set a limit on how long you play in a single session
• Cooling-Off Period: Temporarily suspend your account for 24 hours to 30 days
• Self-Exclusion: Lock your account for 6 months or longer
• Reality Check: Periodic reminders showing how long you've been playing

If you're experiencing any issues with gaming, contact our support team immediately. To learn more, Responsible Play page.

9 Privacy & Data Protection

365bd takes the privacy of your personal information very seriously. We never sell your data to third parties. For full details on how we collect and use your information, please visit our Privacy Policy page.

We use your information for the following purposes: service delivery, KYC verification, fraud prevention, and customer support improvement.

10 Intellectual Property

The 365bd website, logo, content, software, and all design elements are our intellectual property. Copying, redistributing, or using them for commercial purposes without prior permission is strictly prohibited.

11 Limitation of Liability

365bd is not liable in the following circumstances:

• Losses resulting from the member's own negligence or error
• Game cancellation due to internet disconnection
• Third-party software or hardware issues
• Unpredictable technical issues beyond our control
• Losses resulting from a member sharing their login credentials with a third party

12 Account Suspension & Closure

12.1 365bd's Rights

365bd reserves the right to suspend or permanently close accounts under the following circumstances:

• Where evidence of a Terms & Conditions violation is found
• Upon detection of fraud or suspicious activity
• If KYC verification has not been completed
• Extended account inactivity (more than 12 months)

12.2 Member Rights

Members may request to close their account at any time. Please ensure you withdraw any available balance before the account is closed.

13 Changes to Terms & Conditions

365bd reserves the right to modify or update these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

14 Contact

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: support@365bd.biz
• Live Chat: Available 24/7
• Help Center: Click here

Our support team typically responds within 2–24 hours. For complex issues, it's best to send a detailed email with screenshots.